Careers

Join Us!

Join us and be part of a forward-thinking team that’s shaping the future of healthcare and wellness. At Refresh Group, we value passion, innovation, and collaboration—offering opportunities to grow your career while making a meaningful impact on people’s lives.

Front Desk/ Receptionist

Job Responsibilities:

Handle customer appointments, calls and register new customers
Process transactions on the checked out computer system
Provide customers with high-quality customer service and treatment suggestions
Establish relationships with existing and new customers to maximize sales opportunities
Handle customer questions and feedback
Provide professional consultation and customer needs assessment
Follow up inquiries about customers' treatment methods and purchased products

Job Requirements:

Experienced in reception service
On-job training provided
Good communication skills and willing to learn
Basic computer knowledge and skills
Able to work retail hours

TCM Physician / Therapist Trainer

We are seeking an experienced and dynamic Trainer. The ideal candidate should possess a solid foundation in TCM principles, coupled with expertise in delivering effective training programs for healthcare professionals. As a TCM Physician/Therapist Trainer, you will be instrumental in enhancing the clinical and therapeutic skills of practitioners through targeted training initiatives.

Job Responsibilities:

Develop, design, and implement specialized training programs for TCM physicians and therapists.
Create engaging and interactive training materials tailored to the specific needs of the participants.
Integrate hands-on exercises and case studies to enhance real-world application.
Innovate and update training curriculum to align with industry best practices.
Implement quality assurance measures to assess the effectiveness of training programs.

Job Requirements:

Preferably Bachelor's Degree in TCM or equivalent related qualification.
Additional certifications or qualifications related to training and education are a plus.
Proven experience in designing and delivering effective training programs.
Strong verbal and written communication skills.
Flexible approach to training methodologies, accommodating different learning styles.

Assistant Outlet Manager

Job Description:

- At all times, to keep the store organized, clean, and attractive to customers.

- To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.

- Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed

- To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.

- To achieve assigned target and goals set by company.

- Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate

Job Requirements:

- At least 1 year proven experience in managing a clinic/beauty salon or similar role

- Knowledge of the best practices for running a clinic

- Ability to handle customers' requests and complaints with grace

- Sales oriented and customer focus

- Professionalism, independent and initiative with strong self-motivation

- Excellent written and verbal communication skills in both English & Mandarin

- Positive thinking and attitude

- Ability to establish effective policies and procedures, and maintain high service delivery standards

TCM Physician/ Senior TCM Physician

Job Responsibilities:

Meet with patients to obtain information about their complaints, symptoms, medical history, diet, lifestyle, and psychological health in order to diagnose diseases, physiological disorders or injuries.
Develop personalized TCM treatment plans according to patient needs and circumstances.
Provide TCM treatments such as acupuncture, cupping, Bojin, AWT treatment.
Prescribe and prepare customized herbal remedies to support patients' healing.
Educate patients about suitable treatment options to achieve optimal outcomes.

Job Requirement:

Completion of a three-to four-year diploma or degree program in traditional Chinese medicine and acupuncture from recognized medical schools;
Experience in orthopedics is a valued asset;
Experience in treating pain using cupping and herbs is an asset;
Have enthusiasm and possess excellent customer service skills and are able to build long-term relationships with customers;
Be able to effectively work and communicate with other practitioners in a team environment
Able to work retail hours

Therapist

Job Responsibilities:

To assist physicians in attending to patients
Hands-on experience in administering treatments including cupping, moxibustion and therapy treatment
Explaining wellness treatments to customers and recommend appropriate treatments
Ensure turnover and tidiness of treatment beds, towels and equipment
Ensuring general clinic cleanliness and harmonious
Attentive to customer's need at all times
Perform administrative duties as required

Job Requirements:

Candidates must be diligent and be willing to learn
At least 1-2 years of relevant experience
Good customer service skills
Good communication skills
Well-groomed, hygienic, and presentable at all times
Able to communicate and explain treatment in the language understood by the customer
Basic computer knowledge and skills
Able to work retail hours

Delivery Driver cum Handyman

Job Description:

Permanent Position: Delivery man/ Handyman
Working hours: Mon - Fri (8.30AM - 6PM)
Assist in the day-to-day operations of delivering materials or equipment to various company outlets in Singapore
Includes Picking and Packing, as well as Loading and Unloading duties.
Involved in receiving of incoming goods, data entry and keeping track of stocks
Perform simple ad hoc handyman tasks as required at company outlets
Any other tasks as assigned

Job Requirements:

Physically fit, Positive attitude
Strong sense of responsibility and good team player
Class 3 Driving License
Willing to work OT when required

Physiotherapist

We are on the lookout for an experienced Physiotherapist to provide exceptional care to our clients. With 11 outlets across Singapore and growing operations in Malaysia and Indonesia, we offer private space for helping clients achieve their fitness and rehabilitation goals in a professional and supportive environment.

Competitive remuneration and incentives
Employee discount
Collaborative and supportive work environment

Job Responsibilities:

Assess, diagnose, and treat clients with physical injuries and conditions
Develop and implement individualized treatment plans to restore mobility and function
Educate clients on prevention and self-care strategies
Maintain equipment and ensure a safe workout environment

Job Requirements:

Degree in Physiotherapy and registration with a relevant professional body
Valid AHPC (Allied Health Professions Council) practicing certificate is required
Minimum 2 years of clinical experience preferred
Strong diagnostic and treatment skills
Excellent interpersonal and communication abilities

Physiotherapist Assistant

Job Responsibilities:

Assist physiotherapists during treatments
Guide patients through exercises
Prepare equipment and treatment rooms
Support basic admin & patient service duties
Maintain clinic hygiene and cleanliness

Job Requirements:

Possess of Degree in Physiotherapy
Possess at least 1 year experience in similar role
Passion for helping people regain health and mobility
Physically fit and willing to assist in hands-on therapy
Friendly and good communication skills
Prior healthcare experience is a bonus

Pilates Instructor

We are expanding our team and looking for a dedicated Pilates Instructor to bring their expertise to our physio clinic. With 11 outlets across Singapore and growing operations in Malaysia and Indonesia, we offer private space for helping clients achieve their fitness and rehabilitation goals in a professional and supportive environment.

Competitive remuneration and incentives
Employee discount
Opportunities for professional development and collaboration with a skilled team

Job Responsibilities:

Deliver private and group Pilates sessions tailored to individual needs
Collaborate with physiotherapists to design programs for rehabilitation and improved mobility
Educate clients on proper techniques and posture to maximize benefits
Maintain equipment and ensure a safe workout environment

Job Requirements:

Certified as a Pilates instructor
Experience in teaching Pilates, preferably in a clinical or wellness setting
Strong communication and interpersonal skills
Passion for health, fitness, and helping others
Able to work retail hours

Sports Masseur

We are looking for a skilled and passionate Sports Masseur to join our team and support clients in their recovery, rehabilitation, and athletic performance. You will play a key role in injury prevention, muscle recovery, and enhancing physical performance through professional massage techniques tailored to each individual.

Supportive and experienced team environment
Well-equipped treatment facilities
Employee discount
Attractive salary structure

Job Responsibilities:

Provide deep tissue, sports, and therapeutic massage tailored to client needs
Assist in the recovery and rehabilitation of clients with sports-related injuries
Conduct pre- and post-event massage for athletes and active individuals
Work collaboratively with physiotherapists or other rehab professionals
Maintain detailed client records and uphold hygiene standards
Advise clients on recovery, aftercare, and follow-up treatments

Job Requirements:

Relevant certification or diploma in sports massage, physiotherapy, or related field
Prior experience in sports massage or clinical massage preferred
Knowledge of human anatomy, muscle groups, and sports-related injuries
Strong communication and interpersonal skills
Professional, reliable, and committed to client care and safety

Outlet Manager

Job Description:

- At all times, to keep the store organized, clean, and attractive to customers.

- Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed

- To achieve assigned target and goals set by company.

- Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate

Job Requirements:

- At least 1 year proven experience in managing a clinic/beauty salon or similar role

- Knowledge of the best practices for running a clinic

- Ability to handle customers' requests and complaints with grace

- Sales oriented and customer focus

- Professionalism, independent and initiative with strong self-motivation

- Excellent written and verbal communication skills in both English & Mandarin

- Positive thinking and attitude

- Ability to establish effective policies and procedures, and maintain high service delivery standards

Facial Therapist

Job Description:

Friendly and comfortable working environment
Attractive salary and commission & incentive plan
Employee discounts
Great opportunities for career development

Job Responsibilities:

Warmly welcome customers and recommend appropriate care, treatment methods, and products based on their facial conditions
Maintain a clean and hygienic environment
Operate beauty treatment equipment skillfully and provide professional, high-quality skincare services.
Provide customers with knowledge and advice on beauty treatments, and patiently address their questions.

Job Requirements:

At least two years of relevant work experience
Possess relevant certificates and qualifications
Maintain neat appearance and personal hygiene
Polite, friendly, and possess good communication and interpersonal skills
Have a basic understanding of TCM theory and skin-related knowledge
Exhibit strong teamwork and collaboration skills

Marketing Manager

Job Description:

Competitive salary
Opportunities for professional development and advancement
Good working environment

Job Responsibilities:

Develop marketing strategies and plans that align with the company's business objectives
Oversee and manage the marketing budget, ensuring optimal allocation of resources
Conduct market research to identify trends, customer needs, and competitive analysis
Lead the creation and implementation of marketing campaigns, including digital marketing, social media, email marketing, and traditional advertising
Monitor and analyze the performance of marketing campaigns, using metrics to refine strategies and improve ROI
Manage and mentor the marketing team, providing guidance and professional development opportunities
Coordinate with external agencies and vendors as needed

Job Requirements:

Bachelor's degree in Marketing, Business Administration, or a related field
Proven experience as a Marketing Manager or similar role
Strong understanding of digital marketing, social media, and web analytics
Excellent communication and leadership skills
Ability to think creatively and innovatively
Strong analytical and project management skills
Up-to-date with the latest trends and best practices in marketing and measurement
Experience in TCM clinic management is highly desirable

Marketing Executive

Job Description:

Competitive salary
Opportunities for professional development and advancement
Good working environment

Job Responsibilities:

Assist in the development and execution of marketing campaigns across various channels, including digital, social media, email etc
Conduct market research to identify trends, competitor activities, and customer needs
Create and manage content for marketing materials, including brochures, newsletters, and social media posts
Coordinate events, trade shows, and promotional activities
Monitor and report on the performance of marketing campaigns, providing insights and recommendations for improvement
Maintain and update the company’s website and social media platforms
Collaborate with internal teams and external partners to ensure cohesive branding and messaging

Job Requirements:

Bachelor's degree in Marketing, Communications, or a related field
Previous experience in a marketing role is preferred
Strong understanding of digital marketing and social media platforms
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Proficiency in Microsoft Office and marketing software
Experience in TCM clinic management is highly desirable

Marketing Coordinator

We are seeking a proactive and dynamic Marketing Coordinator to join our team at Yong Kang TCM. The role involves planning and executing marketing activities, driving brand visibility, engaging with customers both online and offline, and supporting sales growth across all outlets.

Job Responsibilities:

Plan and Organise Roadshows & Events

Coordinate and execute health roadshows, exhibitions, and promotional events to increase brand awareness and customer engagement
Liaise with internal teams and external vendors to ensure smooth event operations
Sales & Customer Engagement
Attend to customer enquiries from online platforms (WhatsApp, Facebook, Instagram, website, etc.) in a professional and timely manner
Follow up with leads and convert enquiries into sales opportunities
Support outlets with marketing campaigns to achieve sales targets

Digital Marketing & Social Media Management

Manage social media platforms (Facebook, Instagram, TikTok, etc.) with engaging content, campaigns, and updates
Monitor online engagement, respond to comments/messages, and track performance metrics
Collaborate with the design team to create attractive promotional materials

Marketing Campaigns & Branding

Assist in planning and executing marketing promotions, festive campaigns, and loyalty programs
Ensure brand consistency across all communication channels
Conduct market research to identify new opportunities and customer trends
Prepare and maintain records of promotional activities, leads, and conversion results

Job Requirements:

Diploma/Degree in Marketing, Business, Communications, or related field
At least 1 year of experience in sales/marketing
Strong interpersonal and communication skills
Proficient in social media management and digital marketing tools

Physiotherapist/ Therapist

Job Responsibilities:

Assess patients’ physical conditions, medical histories, and functional limitations
Develop and implement personalized treatment plans based on individual needs
Provide professional consultations, administer treatments, and adjust plans as needed
Build and maintain strong, trusting relationships with patients

Job Requirement:

Possess relevant certifications (related to physiotherapy, rehabilitation, or healthcare support)
A team-oriented mindset with strong interpersonal and communication skills
Detail-focused and responsible in task execution

Front Desk Receptionist/ Clinical Assistant

Job Responsibilities:

Handle incoming phone calls politely and assist with appointment scheduling
Deliver outstanding customer service by addressing patient inquiries and concerns in a professional manner
Assist TCM physicians during treatments and in dispensing herbal medicine
Support daily administrative tasks such as system data entry, filing, and record maintenance
Ensure the reception area, lobby, and treatment rooms are clean and well-presented
Conduct regular stock checks and place orders to maintain appropriate inventory levels
Recommend suitable treatment packages based on patient needs

Job Requirements:

Minimum SPM or equivalent educational qualification
Polite, friendly, and service-oriented attitude
Proficient in basic computer operations
Strong communication and interpersonal skills
Detail-oriented and accurate in task execution
Positive attitude with a strong willingness to help others
Willing to work on weekends and public holidays

TCM Physician

Job Description:

Conduct comprehensive consultations with patients to understand their medical history, symptoms, and health concerns
Develop personalised TCM treatment plans according to patient needs and circumstances
Provide TCM treatments such as acupuncture, cupping, Bojin, AWT treatment
Prescribe and prepare customised herbal remedies to support patients' healing
Educate patients about suitable treatment options to achieve optimal outcomes

Job Requirements:

Possess TCM & KKM relevant certificates
Good team player
Good communication and interpersonal skills to build rapport with patients

TCM Physician/ Therapist Trainer

Job Responsibilities:

Design, develop, and execute professional training programs for TCM physicians and therapists
Create dynamic and interactive training content tailored to participant needs
Incorporate practical demonstrations and case-based learning for better knowledge application
Keep up with emerging trends and advancements in TCM and therapeutic practices
Continuously update training modules to meet evolving industry standards
Establish evaluation processes to monitor and improve training outcomes

Job Requirements:

Bachelor's degree in TCM or a related therapeutic discipline is preferred
Additional certifications in adult education or training are an advantage
Proven clinical experience as a licensed TCM physician and/or therapist
Expertise in acupuncture, herbal therapy, or other treatment modalities
Strong background in designing and delivering impactful training programs
Excellent verbal and written communication skills
Flexible teaching approach tailored to various learning styles
Proactive in staying updated with developments in TCM and wellness-related practices

Assistant Outlet Manager

Job Responsibilities:

At all times, to keep the store organized, clean, and attractive to customers
To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules
Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed
Greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments
Achieve assigned targets and goals set by the company
Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate

Job Requirements:

At least 1 year proven experience in managing a clinic/beauty salon or similar role
Knowledge of the best practices for running a clinic
Ability to handle customers' requests and complaints with grace
Sales oriented and customer focus
Professionalism, independent and initiative with strong self-motivation
Excellent written and verbal communication skills in both English & Mandarin
Positive thinking and attitude
Ability to establish effective policies and procedures, and maintain high service delivery standards

Customer Service Officer

Job Responsibilities:

Welcome and assist patients with registration, scheduling, and inquiries
Manage front desk operations, phone calls, and appointment bookings
Coordinate with clinical staff to ensure smooth patient flow
Handle billing and basic administrative tasks

Job Requirements:

Minimum D3 or Bachelor’s degree in any discipline
Prior experience in healthcare or hospitality is an advantage
Excellent communication skills and pleasant personality
Able to work shifts, weekends, and public holidays as required

Spa and Wellness Therapist

Job Responsibilities:

Provide a variety of spa and wellness treatments such as massage, body therapy, and relaxation sessions
Ensure guest comfort and satisfaction throughout the treatment experience
Maintain cleanliness and hygiene of treatment rooms and tools
Promote treatment packages and wellness products when needed.

Job Requirement:

Diploma or certification in Spa, Wellness, or related fields
Minimum 1 year of experience in spa or hospitality industry
Good communication and presentation skills
Professional appearance and service-oriented attitude

Specialist Doctor (Dokter Spesialis)

Job Responsibilities:

Provide specialist consultations and medical treatments aligned with the clinic’s scope of services
Collaborate with other healthcare professionals to deliver comprehensive patient care
Supervise and advise junior doctors and therapists in related specialties
Maintain accurate patient records and ensure compliance with medical standards and clinic policies.

Job Requirements:

Licensed Medical Doctor with Specialist certification (recognized by IDI)
Minimum 3 years of clinical experience in a relevant specialty
Good communication and interpersonal skills
Willing to work in a holistic, patient-centered environment

General Practitioner (Dokter Umum)

Job Description:

Provide general consultations, health assessments, and basic treatments
Support TCM practitioners and therapists in integrated care plans
Monitor patient progress and ensure continuity of care
Promote wellness education to patients and families

Job Requirements:

Bachelor’s degree in Medicine and valid STR (Surat Tanda Registrasi)
Minimum 2 years of clinical experience preferred
Professional, empathetic, and service-oriented attitude
Comfortable working in a multidisciplinary environment

Physiotherapist

Job Responsibilities:

Assess patient conditions and design personalized physiotherapy programs
Collaborate with TCM practitioners for integrated treatment approaches
Apply manual therapy, exercise programs, and rehabilitation techniques
Monitor progress and provide patient education for recovery and prevention.

Job Requirements:

Bachelor’s degree in Physiotherapy with valid STRTTK
Minimum 2 years of experience in clinical or wellness settings
Strong understanding of anatomy, rehabilitation, and movement science
Friendly, patient, and communicative personality

Pharmacist (Apoteker)

Job Responsibilities:

Manage the dispensing and compounding of medicines, including herbal preparations
Ensure regulatory compliance and accurate documentation of pharmaceutical inventory
Provide counseling to patients regarding safe medication use
Supervise pharmacy staff and maintain good pharmacy practice standards

Job Requirements:

Bachelor’s degree in Pharmacy and valid STRA (Surat Tanda Registrasi Apoteker)
Minimum 2 years of working experience in a clinic or hospital setting
Detail-oriented and responsible
Excellent knowledge of pharmaceutical and herbal products

Assistant Pharmacist (Tenaga Teknis Kefarmasian)

Job Responsibilities:

Support the pharmacist in preparing and dispensing medicines
Manage stock control, labeling, and storage of pharmaceutical items
Maintain cleanliness and order in the pharmacy area
Ensure accuracy in daily reporting and documentation

Job Requirements:

Diploma in Pharmacy (D3 Farmasi) with valid STRTTK
At least 1 year of experience in a pharmacy or clinic setting
Diligent, organized, and attentive to detail
Able to work well under supervision

TCM Therapist

Job Responsibilities:

Perform TCM-based treatments such as acupuncture, cupping, gua sha, and tuina massage
Conduct health assessments and explain treatment procedures to patients
Work closely with TCM doctors and clinic staff to ensure effective therapy outcomes
Maintain high standards of hygiene and professionalism

Job Requirements:

Certified TCM Therapist or TCM-trained practitioner with valid STRTKT
Minimum 2 years of experience in TCM clinics or wellness centers
Knowledge of basic anatomy and TCM principles preferred
Friendly and caring attitude toward patients

Got a question?

Fill up the form below and we will get back to you as soon as we can! OR drop us an email at hr.sg@refresh.com.sg